At our website, we prioritize your privacy and the security of your data. Our Privacy Policy is designed to clearly articulate how we handle personal information in line with various international privacy standards, including those in Canada, Quebec, the European Union, Brazil, California, Colorado, Utah, Connecticut, Virginia, and South Africa.
This policy governs all interactions with our website, applications, services, and products. Please be aware that this privacy policy does not apply to external third-party platforms, applications, products, or services that may be linked to from our site; each of these will have its own privacy policies.
We collect personal data across various contexts, such as when you:
- Use any of our applications and services as a registered user.
- Visit our websites which fall under the scope of this Privacy Statement.
- Engage with communications from us, like newsletters, emails, phone calls, or text/SMS messages.
The types of personal data we collect include but are not limited to:
- Account details necessary for user authentication and management.
- Payment information required to process transactions.
- Financial records pertinent to billing and account status.
- Purchase history relevant to the services or products you have acquired from us.
- Mobile device identifiers that assist in personalizing your experience.
- Location data, where applicable and with consent, for service provision.
- Feedback you provide to help us improve our offerings.
- Social media information if you interact with us on these platforms.
- Product-specific details related to the services or items you have engaged with.
This personal data may be collected through various means, including direct user input, interactions with our services, and automated technologies such as cookies and tracking tools. We also receive data from third parties, which is governed by their privacy practices.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each with a specific role in optimizing your visit. You have the option to control non-essential cookies through our dedicated Cookie Manager.
We maintain data retention policies consistent with legal requirements and the purposes for which we collected the data. Once the purpose for retaining the data has been fulfilled, or as required by law, we take steps to delete or anonymize it.
To safeguard your personal data, we implement a range of organizational and technical measures, including encryption and secure third-party processing services. We are committed to maintaining the confidentiality and integrity of your information.
We recognize the sensitivity of data concerning children under 18 years of age. As such, we do not knowingly collect personal data from children in this age range.
You have a set of rights under various privacy regulations that afford you control over your personal data. Depending on where you are located, these rights may include accessing, rectifying, deleting, restricting the processing of, transferring, objecting to the processing of, and non-discrimination in the receipt of our services or products. You can exercise these rights by reaching out to our privacy team.
We reserve the right to amend this Privacy Policy at any time. Any updates will be published on our website for your review.
For any inquiries, to update your preferences, or to address data-related matters, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your privacy is of utmost importance to us, and we are dedicated to addressing any concerns you may have.